Brokers Blog

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1.9  09182020 Renewal Procedure Communication

To our Valued Broker Partners: Renewal Procedures You can find Stratford’s renewal procedures by clicking here. These procedures cover how to: Retrieve and print a renewal from our Sales Portal, Make a renewal payment, and Lapse a declined renewal. Your producer or branch leadership will provide you with guidance and instruction on whether and how to create and distribute renewal…

2020.7: Binding Authority Suspended for Policies Near Forest Fires

To our Valued Broker Partners: ACTIVE WILDFIRE ALERT – PROVINCE OF BC Effective immediately, binding authority will be temporarily suspended for any new business or adding to or increasing coverage on existing policies located within 50 kilometres of an area currently under an active forest fire alert. This restriction will remain in place until such time as the alert has…

2020.6: COVID-19 Update

To our Valued Broker Partners: With COVID-19 somewhat in our rear-view mirror and we slowly start to get back to some form of normalcy we want to remind you of a couple of things: The Free look period is for the first 10 days of the policy and if cancellation occurs within those 10 days (with no claims), premium will…

2020.5: Changes for Clients on a Monthly Payment Plan

To our Valued Broker Partners: During these difficult times, Stratford Underwriting is working hard on several options to better assist our mutual clients. For clients on the Monthly Payment Plan through First Insurance, please review the attached communication which outline several options that are available.   Below are a couple clarifications: NSF Charges NSF fees will for the time-being be…

2020.4: No Need to Request Approval for Accident History During the COVID-19 Pandemic

Hi, this is Colin Brown, President and CEO of Stratford Underwriting Agency. I am contacting you because you are an owner or manager of one of our broker partners that sell our BC Auto product. I hope that you and your families are all safe and well during this Covid-19 crisis. I know that as brokers, the current shut down…

2020.3: Vehicle Renewals During the COVID-19 Pandemic

To our Valued Broker Partners: During the novel coronavirus (COVID-19) pandemic, the BC Government is allowing insurance brokers to conduct ICBC business, such as vehicle renewals, by phone and email. Stratford Underwriting Agency is also taking steps to help British Columbia’s driver’s access  the insurance services they need without any in-person contact. Effective immediately, all Stratford broker partners may conduct…

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